Dutch Bros Employee Handbook Top Official

The Dutch Bros employee handbook isn't just a legal document; insiders call it the "Blue Bible." While most corporate handbooks start with boring EEO statements and payroll disclaimers, Dutch Bros flips the script. The of their handbook prioritizes Culture, Speed, and Love .

The top of the Dutch Bros handbook is less about how to make a Kicker Cold Brew, and more about why you should care about the person ordering it. If you can master the top three pages—the Third Place, the No "I Don't Know" rule, and the Broista Promise—you will thrive. Ignore them, and you’ll be out the drive-thru lane faster than you can say "Almond milk." dutch bros employee handbook top

But uniquely, the handbook implements a "Stack Check." At the top of every hour, the shift lead counts the till from the of the bill stack down. If you are caught "lazy counting" (smooshing bills together), you get a write-up. The Dutch Bros employee handbook isn't just a

Dutch Bros is famous for 60-second drive-thru times. However, the handbook explicitly states that efficiency cannot sacrifice connection . The top priority is the "Dutch Luv" – the eye contact, the fist bump, the question about your dog. If you can master the top three pages—the