Dollar General Alcohol Sales Training Answers !!install!! Here

Need more help? Log in to DG University and search for “Alcohol Compliance Refresher” for video walkthroughs.

This is a trick question. The proper procedure is to suspend or cancel the transaction until a manager (or key carrier) is available to oversee the entire alcohol sale. You cannot partially complete an alcohol transaction. Section 3: The “Secret Shopper” & Failure Scenarios Dollar General uses third-party secret shoppers to test compliance. Your training answers prepare you for these scenarios.

A customer says, “I left my ID at home, but here’s my work badge with my birthdate.” Can you accept this? dollar general alcohol sales training answers

Do not hold the alcohol. Politely inform them that you cannot reserve age-restricted products. You must have the ID present at the time of transaction , and the alcohol must remain in your possession until payment is completed.

Dollar General operates in over 40 states, and alcohol sales policies vary significantly. However, the core to the training assessment focus on federal minimums, company policy, and common state law principles. Need more help

A secret shopper who is 22 years old presents a valid ID but forgets their wallet in the car. They ask you to hold the alcohol while they go get it. What do you do?

If you still have doubts, ask your store manager for the (usually posted near the register). And remember: A refused sale might upset a customer for five minutes. A bad sale can ruin lives forever. The proper procedure is to suspend or cancel

| State | Key Difference | Answer Impact | |-------|----------------|----------------| | | Sellers must complete TABC certification. | Training includes TABC-specific questions. | | Utah | All alcohol sold only in state-run stores; DG sells only beer (3.2% ABV). | No hard liquor sales; different refusal protocols. | | California | Accepts out-of-country passports and consular IDs. | Answer “Yes” to foreign passports, “No” to matrícula consular unless stated. |